The “Saving Grace” for Creative Dining Services
Client Name
Creative Dinning Services
Company Size
$100-200M
Technologies
CulinarySuite
Domain Area
Assisted Living, Corporate, & Higher Education
Client Name
Creative Dinning Services
Company Size
$100-200M
Technologies
CulinarySuite
Domain Area
Assisted Living, Corporate, & Higher Education
Business Challenge
As the foodservice organisation grew to dishing out over 100,000 tasty meals per day across the US, excel spreadsheets became an unmanageable way to build and scale new recipes, and roll out new menus across the multiple locations.
With a basic menu management system disconnected from the creation of new recipes, correctly ordering the right types and quantities of inventory to each location was a near-impossible task, and the lack of real-time visibility of inventory depletion meant food waste was rising.
Solution
In the first year of the global COVID-19 pandemic, the organization pounced on the opportunity to implement CulinarySuite, keeping staff working on inputting data into the new system who’d otherwise have been furloughed.
By the time normal business had resumed, the business were welcomed back to a revolutionary enterprise system connecting Front & Back of House operations across the entire group, with a host of newly automated business-critical operations from allergen checks to consolidated order management.
Benefits
Integrated ordering from broad-line and local vendors
Scalable menu creations linked to recipe management module
Significant reduction in food costs
Automated compliance checks with USDA saving hours of manual labour
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