The “Saving Grace of 2020” for Creative Dining Services

QUICK STATS

Client Name

Creative Dinning Services

Company Size

$100-200M

Technologies

CulinarySuite

Domain Area

Assisted Living, Corporate, & Higher Education

QUICK STATS

Client Name

Creative Dinning Services

Company Size

$100-200M

Technologies

CulinarySuite

Domain Area

Assisted Living, Corporate, & Higher Education

Business Challenge

As the foodservice organisation grew to dishing out over 100,000 tasty meals per day across the US, excel spreadsheets became an unmanageable way to build and scale new recipes, and roll out new menus across the multiple locations.

With a basic menu management system disconnected from the creation of new recipes, correctly ordering the right types and quantities of inventory to each location was a near-impossible task, and the lack of real-time visibility of inventory depletion meant food waste was rising.

work team thinking of new solutions

Solution

In the first year of the global COVID-19 pandemic, the organization pounced on the opportunity to implement CulinarySuite, keeping staff working on inputting data into the new system who’d otherwise have been furloughed.

By the time normal business had resumed, the business were welcomed back to a revolutionary enterprise system connecting Front & Back of House operations across the entire group, with a host of newly automated business-critical operations from allergen checks to consolidated order management.

work team thinking of new solutions
work team having lunch
work team having lunch

Benefits

Integrated ordering from broad-line and local vendors

Scalable menu creations linked to recipe management module

Significant reduction in food costs

Automated compliance checks with USDA saving hours of manual labour

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